Performance Management: Balancing Developmental and Administrative Approaches

Monday 21st of October 2024
Qantas
Business Studies

Syllabus Topic


HSC topic: Human resources

 

strategies in human resource management

  • performance management - developmental or administrative



Environmental Management Quiz

Performance management encompasses processes and practices aimed at ensuring employees' work aligns with the goals and objectives of an organization. It involves setting performance expectations, evaluating results, and providing feedback to drive improvement. Performance management can be categorized into two main approaches: developmental and administrative.

Key Definitions

Developmental Performance Management:

This approach focuses on employee growth, skill enhancement, and engagement. It seeks to develop employees' abilities for long-term success and contribution, often providing training, career development opportunities, and regular feedback aimed at personal and professional improvement.

Administrative Performance Management:

This approach is concerned with operational efficiency and ensuring employees meet the immediate goals of the organization. It focuses on using structured performance appraisals and reviews to ensure accountability and alignment with business objectives.

Developmental Approach: Amazon

Amazon’s “Upskilling 2025” initiative exemplifies the developmental approach. This program is designed to train employees in new, in-demand areas such as cloud computing and machine learning.

Administrative Approach: Qantas

During the COVID-19 pandemic, Qantas shifted to an administrative performance management strategy, restructuring its operations and reducing its workforce by 6000.

Conclusion

Multiple Choice Questions

Which of the following best describes the Developmental Performance Management approach?

Short Answer Questions

1. What is the primary focus of Developmental Performance Management?
Developmental Performance Management primarily focuses on enhancing employee growth, skill development, and engagement. It aims to cultivate employees' abilities through training, career development opportunities, and regular feedback, fostering long-term success and contribution to the organization.
2. How did Qantas adapt its performance management strategy during the COVID-19 pandemic?
During the COVID-19 pandemic, Qantas shifted to an administrative performance management strategy. This involved restructuring its operations and making significant workforce reductions, emphasizing immediate organizational efficiency and accountability in response to the challenging circumstances.
3. What is the purpose of Amazon’s “Upskilling 2025” initiative?
The purpose of Amazon’s “Upskilling 2025” initiative is to train employees in new, in-demand areas such as cloud computing and machine learning. This program exemplifies the developmental approach to performance management by investing in employee growth and skill enhancement for long-term success.

 


Sources

 


Sources


 

CCES: Market-Based Policies

 

DCCEEW: Emissions Reduction Fund

 

Investopedia: Carbon Credits

 

UNCC: Paris Agreement

 

Shell: Mitigation Outcomes

 

DCCEEW: Renewable Energy Target